FAQ – Nos Colonnes
Skip to content
Besoin d'un conseil ?

+33 1 84 80 65 42

Besoin d'un conseil ?

+33 1 84 80 65 42

Faqs

supportDeliveries & Returns

We offer free delivery in France on more than 500 references. The shipping costs are based on the product, the weight and the country of delivery, you can see all our shipping options / price on the payment page after adding the product to the basket.

You can contact us to have preferential rates depending on your order.

Additional fees can be implemented during off -site and/or personalized orders depending on the items, weights and countries of delivery.

For other countries, shipping costs will be based on the weight of the product and the countries of delivery.

We ship worldwide

Please provide 2 to 5 days for controlling the order. Some products are made on demand and processing time can take between 15/20 days.

Delivery delay

Delivery in the EU generally takes 3 to 5 working days.

Delivery in the United States, Canada and Australia usually takes 7 to 20 working days.


Delivery to other countries generally takes 10-30 working days.

We offer free delivery in France on more than 500 references.

Shipping costs are based on the weight of the product and the country of delivery, you can consult the shipping prices on the payment page after adding the product to the basket

Order online from home must be simple

If an item does not correspond perfectly, return it for a refund within 30 days of delivery in its condition and original packaging.

Our columns covers the return costs under conditions. As soon as we receive the return from you to our warehouse, we will start to treat the return, which will take 3-5 working days.

Please contact us using the contact form to initiate a return!

If you can include a tracking number for the return of the package, this will facilitate our task so that your return is treated as quickly as possible! We do not cover the return shipping costs.

live_help

You have not found your answer ?

Our customer service will be happy to help you.